Kinar Saathi

Government of Maharashtra Initiative

Grievance Redressal

File and track your complaints online for prompt resolution

HomeGrievance

File Complaint

Submit your grievance with supporting details

Track Status

Monitor your complaint resolution progress

Get Resolution

Receive response within 30 working days

File a Grievance

Track Grievance

Guidelines

  • Provide accurate and complete information
  • Attach supporting documents if available
  • Include dates and specific details of incidents
  • Response within 30 working days
  • Escalated complaints are resolved in 45 days
  • For urgent cases, call toll-free: 1800-123-4567

Resolution Timeline

1

Complaint Received

Day 1 - Acknowledgment sent

2

Under Review

Day 3-7 - Assigned to officer

3

Investigation

Day 7-20 - Enquiry in progress

4

Resolution

Day 20-30 - Action & response